Jim from Side Kick Drums was outstandingly helpful to get my snare drum riser stand all the way to Australia! I use it at all my shows with The Timbers and always get comments and inquiries about the product! It has done wonders to our sound and is the perfect addition to our band! I was even able to attach a rack Tom to the stand which I take out busking, which makes for the perfect busking kick drum!! Thanks to Jim and Side Kick for all their help 5/5 for the product and customer service.